Frequently Asked Questions

Have questions about TANGGapp? Read below to learn more!

How do I delete my account?

Please follow the steps below to delete your TANGGapp account: 
1) Click the 'Settings' icon at the top right corner of the Home Screen. Once there, select your name and username to find your account details
2) Scroll to the bottom of the page and click "Delete account" then "Continue".
3) Enter your TANGGapp PIN to confirm your account deletion
4) Once on the "Confirm deletion" screen, provide your purpose for deleting your TANGGapp account
5) Select "Delete my account" to finalize the process

What happens when I delete my account? 
You will lose access to your current account, and you will not be able to create another TANGGapp account using the same details. This action is irreversible. 

Typically, we’ll only retain and use your information in accordance with the specific purposes for which it was collected. When necessary, however, we’ll retain certain transaction data (usually for up to 5 years) to satisfy our government and financial industry record keeping requirements relating to anti-money laundering, anti-terrorist financing, and other laws applicable to us. Please consult
our privacy policy for more details.