Security is our top priority
On TANGGapp, your money transfers are always safe.
Authentication & Encryption
From identity verification to data encryption, our technology keeps your money and information protected.
We will thoroughly investigate unauthorized transactions, and provide compensation once proven eligible.
Every support request is handled by a real human. We will strive to resolve your issue as quickly as possible.
Have questions about specific features? Check out our FAQ page
Make sure you're covered
Find out what is and isn't covered under our payment insurance.
Unauthorized transactions, when proven eligible, are covered. Beware: sharing a PIN or OTP means you are authorizing a transaction. Real TANGGapp team members will never ask for this information.
Failed transactions, where upon investigation, the funds were not successfully transferred or the transfer amount is incorrect and is not due to personal misuse.
: Transactions authorized by the user are not eligible for refunds. It is extremely important to protect yourself against potential fraud and scams. If you're unsure if you're covered, contact our support team
How to report an issue
If you have an issue with your account or transaction, follow these steps to make a report to our support team.
File your report as soon as possible, ideally within 14 days.
Depending on your concern, be prepared to share the following information:
Have an issue to report?Fill Out Our Support Form