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Frequently Asked Questions
Have questions about TANGGapp? Read below to learn more!
Remittances
Send Money
Are there fees to send money on TANGGapp?
What is TANGGapp's exchange rate?
What are the minimum and maximum limits for sending money?
Can I send money on TANGGapp without syncing my phone's contacts?
Whom can I send money to on TANGGapp?
Do I need a bank account to send money?
Can I transfer money from my U.S. bank to Philippine bank account on TANGGapp?
Receive Money
How to request money on TANGGapp?
Do I need a bank account to receive money?
How long will it take to receive money on TANGGapp?
What bank or e-wallet accounts can I connect on TANGGapp?
Schedule a Money Transfer
Can I schedule a money transfer on TANGGapp?
What is the purpose of a scheduled transfer?
How frequently can I schedule a money transfer?
Cancel a Transaction
How do I cancel a transaction?
Why couldn’t I cancel my transaction?
Referrals
Where can I find my TANGGapp referral code?
How do I apply my referral reward?
What is my reward for referring someone to TANGGapp?
Safety and Security
Security Measures
Is it safe to send money on TANGGapp?
How does TANGGapp protect its users?
Report An Issue
What do I do if I have an issue with a transaction?
Account Settings
Change Account Settings
How do I change my email address or phone number?
Can I change my TANGGapp username?
Forgot Password
What should I do if I forgot my PIN?
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